Privacy Policy

Herritage Rosin Privacy Policy

This Privacy Policy describes how Herritage Extracts (the “Site,” “we,” “us,” or “our”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

1. Collection of Personal Information

We collect Personal Information about you from various sources as you interact with our Site and services.

A. Information You Provide Directly (Order Information)

When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you. This may include:

  • Identifiers: Full Name, Billing Address, Shipping Address, Email Address, and Phone Number.

  • Financial Data: Payment information (e.g., credit card number or other payment details, processed securely by our payment processor: [Name of Payment Processor, e.g., Stripe/Shopify Payments]).

  • Account Information: Username and Password if you create an account.

 

B. Information Collected Automatically (Device Information)

When you visit the Site, we automatically collect certain information about your device and browsing activity. This is collected using cookies, log files, web beacons, and other tracking technologies. This information includes:

  • Identifiers: IP address.

  • Browsing Data: Web browser type, time zone, pages you view, products you search for, and how you interact with the Site.

2. How We Use Your Personal Information

We use the Personal Information we collect for several primary purposes:

Category Purpose of Use
Order Fulfillment To process your orders, process your payment information, arrange for shipping, and provide you with order confirmations and invoices.
Communication To communicate with you regarding your order, respond to customer service inquiries, and send you email updates (if you opt-in).
Fraud Prevention To screen our orders for potential risk or fraud (in particular, using your IP address).
Site Improvement To improve and optimize our Site (e.g., by generating analytics about how our customers browse and interact with the Site).
Marketing (With Consent) To provide you with targeted advertisements or marketing communications about our products or services, in line with your preferences.

3. Sharing Your Personal Information

We share your Personal Information with third parties to help us use your data as described above.

  • Service Providers: We share information with service providers to perform services on our behalf, such as:

    • Payment Processing: [Name of Payment Processor, e.g., Stripe, PayPal]

    • Shipping/Logistics: [Name of Shipping Carriers, e.g., FedEx, USPS]

    • Email Marketing: [Name of Email Platform, e.g., Mailchimp, Klaviyo]

  • Analytics: We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: [Link to Google’s Privacy Policy].

  • Legal Compliance: We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

4. Your Rights

Depending on your location (e.g., California, European Union/EEA), you may have the right to access the personal information we hold about you, to port it to a new service, and to ask that your personal information be corrected, updated, or erased.

If you wish to exercise any of these rights, please contact us using the contact information provided below.

5. Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. The latest version will be posted on this page with the updated Effective Date.

7. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@herritagerosin.com or by mail using the details provided below:

Herritage Rosin

1076 Cunningham Street, Ukiah, California 95482, United States